Sportsman's Warehouse - Yuma, Arizona

Anthony Mendivil

The young Hispanic clerk at the gun counter is full of attitude and refuses to engage customers with a simple, "can I help you". When I reached across the counter to see the price tag on a shotgun, that's when he engaged me by telling me that I couldn't go behind the counter. He then pointed at a chain with a sign on it, and then attached it across the opening on the counter. After scolding me, he then walks away from me still not interested in offering me any assistance. I made a comment to him the he didn't seem to want to help me. His comment to me was, "you have a voice, use it"! My retort was "Great customer service".

I used my voice and complained to the manager. It's unknown if she took my complaint serious enough to do anything about her rude clerk. I did indicate to her that I would never step foot in this store again and spend any of my money there. This type of customer service is commonplace in Yuma, AZ. I advised her that I would rather spend my money at their competitors, even if it cost me more!

Jonathan Eddington

I will never waste my time doing business with this company again. Purchased an on sale item during Black Friday. Waited past the delivery date with no contact. Reached out to the store and was told my ordered was calcelled 2 weeks after I ordered it with no contact to me. Customer service said I can order it again if I want, but the item was no longer available. I should have and will be doing be doing business with a different company in the future.

Preston Bernardi

This stores customer service is awfull. I bought a firearm there a few weeks back, when they went to attach the sight I bought onto it they stripped one of the screws, so they offered to send it to sig sauer for me to fix it, set the site aside for me, and give me a discount on the site. My firearm came back in three weeks later, when I went in to get it they had no recollection of the site being put aside or of then saying they would give me a discount. Ther rep I was working with spoke to the manager who offered to give me a whopping 5%. They forgot to mention that because it’s on sale already they can’t give me the discount nor would they be able to add a military discount. I asked to speak to the manager face to face and I was told she was busy. So I said whatever purchased it and left, and called corporate to let them know what happened, they called the store for me and told me I could go back in and they had resolved the issue for me. When I walked in the manager met me at the front and then again offered me a 5% discount. I have had a long relationship with sportmans warehouse so I am very dissapointed with the yuma stores customer service.

D L

So much to choose from. Ample parking.Sales are always worth checking out. The outdoor gear selection is almost overwhelming. The only issue I have with this place, the many times I’ve been in there, the clerks at the firearms counter are always super rude. They give that, “i know everything” attitude. at least thats what I get. It’s a real turn off.
Final thought: My significant other cant keep her hands off of the different types of comfy socks and im busy with everything else. Definitely coming back here any chance I get!

Alfredo J. Lugo

Awesome people just love the service they provide you when your there. Great variety of camping gear.

Richard Longacre

Cool store, seem to have everything you would need.. only allowed to buy 2 boxes of bullets at a time. Rather strict about it.. prices are decent.. no waiting period like California.. 270 shells are in stock but call first.. other ammo runs out fast..

C Tech

Clean and big sportsman stores

ronnie tarin

Great store, staff friendly, but vendors supplying the store? Suck!